How We Work
Solve HQ helps Texas business owners and growing teams keep clean books and steady back-office routines—without CPA pricing or complexity. When things are behind, we handle clean-up and catch-up, then move you into an easy monthly rhythm.
A Simple, Repeatable Way to Keep Your Books Under Control
You shouldn’t have to wonder if your numbers are right. Our process is designed to get you organized fast, build clean routines, and keep your books consistent month after month.
Assess + Prioritize
We start by getting a clear picture of what’s working, what’s missing, and what needs attention first—so you’re not paying for busywork or guessing at next steps.
Clean Up + Set the System
We clean up the details, confirm categories and rules, and create a steady workflow for reconciliations, AR/AP support, and document handling—built around how your business actually runs.
Monthly Rhythm + Clear Reporting
Once the foundation is solid, we move you into a monthly routine with consistent reconciliations and reporting support—so you can spot issues early and make decisions with better visibility.
Tech That Fits Your Business
We work inside the tools you already use when possible and help you fine-tune the setup when it’s not.
Our goal is simple: fewer manual steps, cleaner source data, and a smooth handoff between your bank, bill pay, payroll, and bookkeeping systems so your books stay consistent.
What Happens Next
Whether you need clean-up work or steady monthly support, the next steps are straightforward.
Discovery Call
A quick conversation to understand your business, your current setup, and what’s not working. We’ll confirm goals, timelines, and whether Solve HQ is the right support for you.
Books + Systems Review
We review what you’re working with—bank connections, transactions, reconciliations, and workflows. This helps us identify gaps, risk areas, and the fastest way to get accurate, consistent records.
Scope + Engagement Letter
You’ll receive a clear scope of work with responsibilities and timing. Once everything looks right, we finalize the engagement letter and confirm how communication, document sharing, and approvals will work.
Onboarding + First Month
We get access set up, confirm rules and categories, and start work. You’ll know what we need from you, what we handle, and when to expect updates and reporting support.
Client Testimonials
Mandy raises the bar of excellence and integrity for any management team or organization.
Richardson Tech Company
CFO
Mandy brings uncanny personal and process organization to the role and is highly methodical, instilling resolute discipline to an organization and its accounting and financial reporting processes.
Fortune 500 Company
Business Manager
Mandy brings the utmost ethical integrity to the role and organization. She is unwavering in the face of management interest to present misinformation or color outside the lines. Mandy’s credibility in the field is outstanding by any standard.
Fortune 500 Company
Financial Manager
Mandy’s work is spectacular. She is strategic in her understanding of business operations, systems and transactions, and thorough in terms of producing accurate books. Mandy delivers on several fronts. She can take overlooked books and records and identify a work plan to remediate them into presentable financial statements suitable for third party scrutiny. I’ve seen her take a company’s incomprehensible books and restate them to allow for a 9-figure sale. Mandy excels in process and efficiency. She can identify the most efficient way to share information and record transactions with the fewest touch points but in a controlled manner. Mandy is a great businessperson. As a long-time entrepreneur herself, she understands an owner’s objectives and the need for accurate and timely information.
Mark Patten
CPA | Patten & Company
I couldn’t be happier with the bookkeeping and accounting services provided by Mandy at SolveHQ. They are incredibly knowledgeable, detail-oriented, and always on top of deadlines. My financial records are now accurate, organized, and easy to understand, which has given me real peace of mind and allowed me to focus on growing my business. Communication is clear and prompt, and I always feel confident that my accounts are in expert hands. I highly recommend their services to anyone looking for reliable, professional, and trustworthy bookkeeping support.
James M. Rentfrow IX
CFO
Thanks again! The efficiency you’ve brought to the monthly financial close and all-things accounting and financials-related continues to benefit the company. Every part of the process you touch is much cleaner across the management team and company. You are doing so with fewer billed hours versus initial expectation while having relieved me, Brooke, and others of tasks and time. Marvelous!
Joe
Joe
CFO | Richardson Tech Company
We hired Mandy Thiebaud of Solve HQ to clean up years of poor bookkeeping and accounting, and the results were outstanding. What started as a cleanup effectively became a 10-year audit, during which Mandy identified missing funds we were owed—nearly offsetting the cost of her services.
Mandy was consistently kind, patient, and highly professional throughout the process. She looks for ways to streamline and improve systems without cutting corners, provides thoughtful recommendations, and works collaboratively without ego. We plan to continue using Solve HQ for our bookkeeping for as long as Mandy will have us and would recommend her without hesitation.
Bennett Neale
HERV Oil, LLC
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